A key ingredient to successful cooperation and collaboration between individuals and within teams is the ability to work with interpersonal challenges in an intelligent, empathetic and constructive manner. The question is not if friction arises, but how we deal with it once we notice it.

In my trainings and workshops, I use a variety of different approaches and models taken from various areas such as communication psychology, diversity and conflict management. New perspectives and clearer insight can be obtained, enabling participants to move beyond “business-as-usual” communication. This ultimately can create more openness, greater job-satisfaction and a higher performance culture within the respective teams and organization.

By analyzing and addressing specific challenges participants encounter in their work environments these training courses provide both practical as well as solution-oriented approaches.